How Sonar Bots Automate the Sales Funnel

it's no secret that text messaging is the fastest and most effective way to communicate in fact it has become the ideal way businesses communicate and engage with their customers to who's participation sales and share information many business sms channels today offer either a one-way blast system or force your agents to reply individually to sms responses or inquiries luckily there is a better way martech sonar has true ai capabilities to automatically interact with your contacts bots can route prospects to appropriate associates or follow-up messages based on leads answers or missions and pivotal data of a new lead is captured automatically all this happens via sms the channel your customers use daily here's an example let's assume our business is a car dealership ai bots can listen for incoming responses or be triggered by a reply to one of your outgoing messages once the customer checks in your ai flow gets to work automatically asking qualifying questions to get them the right information or personnel once the contact responds you can see the reply message is automatically tagged and the next qualification question is triggered depending on the answers to the questions different responses could be triggered maybe instead of no we said yes or maybe instead of new we say used car imagine you have thousands of contacts to reach out to and only a small team to manage all the replies sonar ai bots have you covered they will qualify each lead automatically and by the time your team is involved you know which lead is most interested and your team can spend time working with those who have the highest chance of converting once the conversation gets the goal we can then tell the tool what to do be it to route to representative add to a crm system schedule a meeting or make a call to the contact directly the customization is really endless in this example we've transferred the conversation to a sales representative chris so he can finish the conversation on his own additionally since each message's response is tagged sonar can then provide analytics on every interaction in aggregate even tracking conversion rates as the system obtains more information suggestions could be made to streamline the engagement even more or suggest different flows that could be considered depending on those responses with sonar you'll have a direct client success manager to help you set up and evolve your data capture campaigns over time to learn more visit marchex. com forward sonar or call or text us at 1-800-840-1012 thanks