How ServiceRocket 12x’d marketing with Atlassian Teamwork Collection & Rovo
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What happens when a global services company goes all‑in on one System of Work?
ServiceRocket brought 300 employees across six regions onto Atlassian's Teamwork Collection – Jira, Confluence, Loom, and Rovo – and transformed how every team plans, communicates, and ships work.
The results:
12,000 meetings eliminated per year
6,000 hours saved annually
12x improvement in marketing campaign productivity
5‑figure annual savings from Loom productivity gains
An asynchronous, always‑on way to collaborate across time zones
In this customer story, hear from ServiceRocket as they share how they:
Standardized on Teamwork Collection for business and technical teams
Replaced thousands of status meetings with Loom videos
Turned Confluence into a living, searchable knowledge base for every department
Run business and marketing sprints in Jira, not just for dev teams
Use Rovo and the Teamwork Graph to surface hidden opportunities and faster answers
Built human‑first feedback flows from one‑to‑one to all‑hands
Power the full employee lifecycle—from hiring to onboarding and beyond
Create customer‑first flows across marketing, sales, and support
Read the full customer story: https://www.atlassian.com/customers/s...
Consolidate scattered tools to plan, create, communicate, and scale with Teamwork Collection. Start a free trial: https://go.atlss.in/936g7f
About Atlassian:
Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
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