How ServiceRocket 12x’d marketing with Atlassian Teamwork Collection & Rovo
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How ServiceRocket 12x’d marketing with Atlassian Teamwork Collection & Rovo

Atlassian 20.04.2026 241 просмотров 6 лайков

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What happens when a global services company goes all‑in on one System of Work? ServiceRocket brought 300 employees across six regions onto Atlassian's Teamwork Collection – Jira, Confluence, Loom, and Rovo – and transformed how every team plans, communicates, and ships work. The results: 12,000 meetings eliminated per year 6,000 hours saved annually 12x improvement in marketing campaign productivity 5‑figure annual savings from Loom productivity gains An asynchronous, always‑on way to collaborate across time zones In this customer story, hear from ServiceRocket as they share how they: Standardized on Teamwork Collection for business and technical teams Replaced thousands of status meetings with Loom videos Turned Confluence into a living, searchable knowledge base for every department Run business and marketing sprints in Jira, not just for dev teams Use Rovo and the Teamwork Graph to surface hidden opportunities and faster answers Built human‑first feedback flows from one‑to‑one to all‑hands Power the full employee lifecycle—from hiring to onboarding and beyond Create customer‑first flows across marketing, sales, and support Read the full customer story: https://www.atlassian.com/customers/s... Consolidate scattered tools to plan, create, communicate, and scale with Teamwork Collection. Start a free trial: https://go.atlss.in/936g7f About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team. Connect with Atlassian: Subscribe:    / @atlassian   Follow Atlassian on LinkedIn:   / atlassian   Follow Atlassian on Instagram:   / atlassian   Follow Atlassian on X:   / atlassian   Follow Atlassian on Facebook:   / atlassian  

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Context switching and interruptions can really destroy productivity, but also destroy energy and momentum. At ServiceRocket we work with businesses all around the world helping them deploy and be successful with Atlassian software. Teamwork Collection allows us to bring the work, our knowledge base and how we communicate all together in a single system of work. Rather than piecemeal tools and having silos generated throughout the business. Asynchronous collaboration is crucial to making sure our business runs successfully. We're big fans of Loom because being distributed, it can be really hard and take a lot of time to coordinate meeting schedules. Loom has increased our productivity and cut down on meetings by over 12,000 meetings per year and 6,000 hours. Using the power of AI through Rovo, we can ingest meeting notes that we have taken through Loom and then use that to create creative briefs that would have previously taken dozens of hours, only seconds. And it's allowed us to 12 x our campaign productivity. Day in day out, we use Atlassian software to run our business and it's been so fundamental to our growth. Atlassian tools aren't just for engineers, it's for every part of the business. Whether you're in HR, IT, legal, finance. You can use the Atlassian Tool Suite to ensure that you are helping your customers and helping your teams do the best work of their lives.

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