Set Up Business Texting for Your AI Receptionist
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How to Add Business Text Messaging to Your AI Receptionist
Once your AI receptionist is set up to engage with customers, the next step is to enable text messaging. Before your AI receptionist can send or receive text messages, you need to register your business phone number. This step is essential for verifying your business and ensuring that your messages are delivered reliably. You may come across the term 10DLC, known as 10-Digit Long Code, an industry standard for business texting. However, within Nextiva, the registration process is straightforward and easy.
We’ll show you how to get set up for business texting, which lets your AI receptionist send and receive text messages. We will guide you through each step, from entering your business details to submitting your registration, ensuring you are approved without delay.
What's covered in this video:
Starting your registration
Entering your business details to avoid approval issues
Completing your opt-in and consent information
Setting up your messaging use cases and sample messages
Submitting your registration and understanding the approval timeline
Why registering your business phone number matters:
Registering your business phone number ensures your messages are delivered, builds trust with your customers, and unlocks SMS as a new channel for your AI receptionist. Once approved, your AI employee can manage conversations across voice, chat, and text, giving customers more flexibility in how they reach your business.
Helpful Resources:
What is 10DLC? The Complete Guide for All Businesses: https://www.nextiva.com/blog/what-is-a2p-10dlc.html
10DLC: What is a 10-Digit Long Code?: https://www.youtube.com/watch?v=YEIu95Yb2tY
Add an AI Employee to Your Business: https://www.nextiva.com/products/ai-employee
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