eBay Fall 2018 Seller Update! What you need to know!

hey everyone welcome to my 2018 fall cellar update video for eBay not gonna lie this won't be the most exciting video because there isn't a lot going on with this new update but there is one big update that I do want to mention that could have a big impact on you depending on the way that you run your eBay or especially ebay drop shipping business also talk a little bit about how the company eBay is doing in general and why that might be impacting the sorts of changes that we are seeing on eBay so let's go right into my computer and take a look at this update together

as we see there are only really three updates here so this is a big contrast from the spring 2018 seller update where we just got slammed with all these changes happening on eBay and kind of scared us a little bit although so far it hasn't really had too much of a negative impact on us so let's look at these in turn the first one EA is calling the marketplace updates so let's learn more about those and basically there's some little things here that don't really matter so much they're reminding us to use secure HTTPS content which we already know they want we they've also said that we can now start providing phone numbers in our listings just for the purpose of customers reaching out to us to have which if they have questions about the product of course you can't sell your product off of ebay using that but they at least give you the option now to provide your phone number if you want as a drop shipper I'm definitely not going to do that and they also have something called manage payments for a simplified buying and selling and basically what they are talking about here is their new payment processing system they are slowly moving away from PayPal originally they said this was going to take several years to implement but they've already started to promise some tellers that they can start using it this fall so watch your inbox you might get invited to use their new payment processing system that nobody knows how to pronounce yet and it says that it should be fully implemented now by 2021 they promise that it will make invoicing easier they'll have daily pay mounts daily payouts directly to our bank accounts and consolidated pricing so they do promise this is going to make things easier let's see if that actually happens and there are some updated fees but these aren't fees that I'm worried about because they're not ones that impact me because I don't use them these are things like if you use a subtitle the price of that will increase if you do things like good till cancelled and you are using what's a call it reserves then the fee will increase as well but only if you're using reserves so since I don't use reserves it's not something that really impacts me and there is also a media price increase so if you are selling books and DVDs and movies the final value fees increasing from nine point one five percent to 12 percent which is pretty steep increase in my opinion that will impact some of us certainly definitely a lot of people who are resellers thrift errs that could have a huge impact on them and I'll talk more about why eBay has increased a lot of these fees in a couple of minutes so that's really it

for that one and now it's not very exciting so let's move on to inventory optimization this is something a lot of us are worried about or have a lot of questions about eBay's new product based listing system thereby box and this is more information about that and their new timeline for that so as you know from the spring 2018 update eBay is trying to move more towards a catalog based shopping experience kind of similar to Amazon instead of seeing ten listings for the same product you see one listing and you click on that you can see the person who has the buy box and then you can also see everyone else who's selling that item as well for different prices so this has been slowly rolling out so eBay announced they are going to implement it into some new categories so here's the list of all the new categories and just looking through this it seems like a lot of electronics laptops motherboards portable audio and headphones printers scanners so nothing I'm too worried about except for tools and workshop equipment I do sell a lot of tools so we'll see how that works out but nothing I'm too worried up because a lot of my products are already in the catalogue and showing up in the system and my sales are still good with that and then of course they remind you how to update your listings to get them into the catalogue and it tells you how to do that as well and when you're listing an item for the first time it tells you what to do if you will see item and if it doesn't exist in the product catalog you'll create a new listing eBay will review it and then the listing will go live if it is in the catalog then you will make any updates eBay will review that and then it will go live I don't know what this review process is going to look like I people list thousands of items a day like each so how is eBay well not thousands each but there are some companies that list thousands of items a day each and certainly between all of us sellers we're listing must be wasting tens of thousands of items if not hundreds a day I don't understand how I Bey could possibly keep up with all of them to review all of them but that is their plan that is what they plan to do so let's see how that works so let's keep looking what else they have here nothing really too exciting they did reduce the final value fee in some categories by a little bit nothing that I really use it's heavy equipment category commercial printing presses and food trucks and concession trailers so nothing too exciting there yeah so that's really it for that one again nothing too crazy and then we have service metrics and shipping the last group of updates for the fall 2018 selling update so this is what I really want to talk about so the first thing

here is something that eBay already talked about and that is that if you get too many item not as described cases or item not received requests in one category then you're going to pay an additional four percent final value fee for any item you sell in that category so in order to prevent this all you need to do is make sure your items get shipped out on time and delivered and that you use a reputable retailer or source the dropship from that's going to deliver the correct product and this shouldn't be an issue and we are rating knew that they were doing this so this next update is the one I want to talk about the most and this is what eBay is calling upload tracking to prevent item not receive claims so this is the way it works now I'll give you this scenario it doesn't happen to me a lot but it does happen from time to time so a buyer purchases an item from me I go into Walmart purchase that item and for whatever reason tracker bot which I use to automatically upload tracking numbers to ebay never grabs the tracking number and uploads it even though the item is sent out from Walmart and is on its way to the customer so then the customer will open up an item not receive case saying they never got it because I never gave them the tracking number at that point all I do is get the tracking number upload it to the item not receive case and as long as it shows that it was delivered I'm off the hook it's very simple now eBay saying that once the customer opens up an item not receive case I am no longer permitted to upload the tracking number so I can reach out to the seller and say hey here's the tracking number it shows it was delivered and if the customer is satisfied with that then the case can be closed by them but if the buyer insists that they never received the item even if I have a tracking number proving that it was delivered even if it shows it was signed by that buyer if the buyer insists they never got it then eBay will close the case in the buyers favor the buyer gets a full refund and I get a defect on my account now again this is only when a customer opens up an item not receive case and there was no tracking number uploaded for that item so this is kind of annoying because this does happen from time to time it doesn't happen a whole lot but I guess I just have to have my virtual assistants be a little bit more diligent about making sure there's tracking numbers for every single order I'm not terribly worried about this because like I said it doesn't happen a whole lot and I'm hoping that even where it does happen I can send the customer an email or a message saying hey here's a tracking number it shows it was delivered sorry we forgot the tracking number and then hopefully they just closed it they're hoping that most people are honest but in rare cases you're going to get an honest person who knows how to abuse the system and will abuse it if given the opportunity to do so not terribly worried about it but it is something I'm going to keep in mind going forward because if it does become a problem I will have to have a virtual system much more diligent about making sure those tracking numbers are uploaded and the last one doesn't really impact us as dropshippers so that's really it like I said not too much the only one I really care about a little bit are the new updates to the item not received claims but I didn't want to talk a little bit about why eBay has been playing with their fees a lot why eBay is pushing us to use promoted listings more and that was because if not if some of you aren't aware in July a base saw one of their worst days in a stock market in over two years and since then they're doing a little better research analysis have said that they predict that the stocks are going to do better in quarter three but yeah July wasn't great for them so the what's his name the CEO of eBay has decided that the best way to make some money for the company is to raise fees and to push us to do promoted listings now as dropshippers honestly that doesn't impact us too much because if all of us have to pay fees start using promoted listing more then that increases the fees for all of us so we all have to then raise our prices in order to stay profitable so it doesn't really impact us too much as dropshippers but one of the other things that they are doing today is they ran a fifteen percent off sale and had another sale like that a couple of weeks ago so the are doing more of these as well to generate more traffic on ebay and this is working my cell so they have been excellent because of this fifteen percent off sale it's only 7:45 p. m. I've already done over five thousand dollars in sales which is pretty good so that's the whole update like I said nothing too exciting but we'll see what the next seller update has to say and if you guys want to make sure you don't miss that video make sure to subscribe to the channel and if you like the video make sure to give it a thumbs up and I'll see you next time