Customer story 🤝 Scentbird: Scaling the future of fragrance with innovation & flexibility!

Sunbird started as a perfume subscription service and over the years we added a number of products that we offer to our customers such as cologn, candles, lid diffusers, car fresheners. So our goal is to become a fragrance destination of the world. Meaning if you want to introduce a new fragrance in your life, either it's Sambert will be your go-to destination. At some point we realized that as a growing business and we need to find a scalable partner who will not just be a vendor uh but will be a truly partner for us. Someone who will help us to scale, someone who will offer us a big variety of features and functionality and someone who will actually educate us on how to be best-in-class subscription business. So for me there is a clear distinction between being a vendor and being a partner. So partner is someone who stood by your side and help you to grow, help you to scale. And I would say one of the biggest advantages that Ricard has is their team. uh because from the moment when we engaged in the initial conversation when we started we always felt that we are being taken care of and we are not forgotten. I would say that just that improved our understanding that Rori is a company who we want to work with partner and also uh ensure that we made the right decision five years ago. Rurley has a great engineering team very like with brilliant minds very good documentation it is easy to use easy to know so as a technical leader for me it's important that I can rely on a partner from that perspective that they scalable they are secure they have great road map so like sharing things like this I would say will help me to understand okay this is a long-term partner for me so for example So once I double or triple my subscription base in a couple years from now, they still will be there and reliable.