Want to make a difference? Try this #TEDTalks

What's one thing people have more power over than they realize? I do think people have more power over what happens in their local community than they realize. Every morning when I'm walking the dogs, I see something and I email my councilman. — Yeah. — And everybody could do that every single day. Every day. I think that's an action and I hear people complaining all the time and it's as easy as making that call or sending that note to make change and and I see people complain more than take the action to do it. — that exact same dynamic to Capital Hill. As chief of staff to a member of the house, every week I asked my staff to pull a report of the emails, the phone calls, and handwritten letters, particularly those that came in from residents in the district. I would factor that in into what bills I would put the congressman's name on. So, actually it actually still works.