Skiers Say Vail Is Overcrowded. The Resort's CEO Says Otherwise.

The popularity of mega passes has driven more people to Veil's mountains. Sometimes too many, especially on good snow days. — Oh my god. — This is what happens. Victim of its own success. — How seriously do you take that issue of those complaints? — There is, I think, a little bit of a concern that if we make the sport more accessible and more people come that it will be overcrowded. Our job is to ensure the vitality of this industry 5, 10, 15, 20 years from now. In our minds, the way you deal with crowding is that yeah, you're investing in the lifts, you're investing in infrastructure, you're investing in parking, you're ensuring that actually you're providing a better experience for people when they come. — Bale has invested hundreds of millions of dollars to install larger and faster lifts. It also now shares live lift weight times. — What about the practical experience of going to a mountain? If there are a lot of people, you're waiting for a very long time to get on a lift. the trails are very crowded. — We actually are not seeing more people at our resort on peak days. We've actually seen the incidence of crowding go down. — So it's in their heads. — No, I think at every single resort, you will have a moment of crowding all the time. And it's always been that way. So when I started skiing back in the '7s, it was crowded. And you actually waited longer on a lift then because the lifts were slow. The notion that it's gotten worse, you're saying it has not gotten worse.