Dropshipping from Banggood to eBay! Is it safe?

today we're gonna find out if it's a good idea to drop ship from banggood. com onto eBay what's up my name is Paul and I run a website called drop shipping Titans comm where I teach you how to start run and scale your very own profitable ebay drop shipping business and up until now the only suppliers I've used to dropship from our suppliers that are based here in the United States and I have a really good reputation websites like Walmart Home Depot and amazon. com for instance but I get a lot of questions from people whether they should drop ship from websites like banggood Aliexpress or DHgate calm now the benefits of websites like these are that because they are cheaper items on those websites you can get a higher margin for these items in addition they are really dropship friendly and you can often get a discount on the items if you buy a lot of them now the reason I've always avoided them is because I always had these ideas that all these items were coming from China so that they had really long handling and shipping times and I didn't want my customers on eBay to wait up to a month for their item to arrive and because I always thought the websites were full of knockoff items and when I mean knockoffs I don't mean counterfeit items like fake Rolex watches I mean you know watches that look like Rolexes but don't have a Rolex label on them so those are knock-offs but those has those have always been my misconceptions so today I'm willing to challenge some of these assumptions I'm going to look at Bangor comm and any time I'm trying out a new supplier what I always do is I order something from the website and have it shipped directly to me and see what the customer service experience is like how long the handling time is how long it takes to arrive whether when I receive the item it has the price inside just things like this so I get a good idea of whether they are a good supplier to drop ship from so let's go into bang goods website and check out what it looks like so this is bang goods website right here I've already made an account and looking on their homepage I'm kind of surprised at just the big variety of items on here I'd always just assumed that it was full of electronics but I also see that they have tools they have computer stuff suffer cars home-and-garden clocks garden tools fans kitchen supplies bathroom supplies pet supplies so really they have everything which is something I never knew about them but I do need to order something from here for myself so I figured out how to order something fun something I really want so I'm thinking about ordering a drone because the thing is here in New York City where I live it's actually illegal to have to fly a drone so it doesn't make sense for me to invest in a really expensive one so I'm looking for just kind of a cheap one that would work and you know I don't want one that's just junky so actually did some research on this beforehand and I found a pretty cool idea which are these little mini drones because these if you just kind of fly around your apartment they're pretty fun so those are called fpv drones fpv stands for first-person view because what it is it has a little camera on front you put on goggles and it kind of simulates like you're inside the drone as it flies around so to speak so you see you put on a headset like this so let's try to find a good one that might be fairly inexpensive but the first thing I want to do here is actually see if I can filter by US warehouse so if I click on that right away I'm going to see that these all these ones now are shipping from the United States so right away one of my assumptions about banggood is incorrect because you can buy sell from US warehouses all these items coming from US warehouses that really changes my perception of what you can buy on here the other thing that I noticed is that going through the website let's just go back for a minute even though there are a lot of knockoff items like for instance if you look up something like air pods which are those wireless apple headphones you're gonna see that there are a ton of knockoffs maybe you have to search for wireless earbuds so if you search for those you're gonna see yeah like these are kind of what the air buds look like but they

these are obviously knock-offs they're not pretending to be Apple products but they're clearly imitating the air buds or air pods whatever they're called so yeah like I said this is full of a lot of knockoff items but you see there's also very original ones here too like these aren't pretending to be Apple products these are just earbuds that exist that are Bluetooth and wireless so kind of a mix here I kind of assumed that baingan was full of knockoffs but that doesn't seem to be the case there are definitely some knockoffs as we see here but not all of them are and just because it's knockoff doesn't mean it's a bad item this still this one still got good reviews so let's go back to my search for a cool little drone toy and I've limited it to US warehouses and I also want something that has good reviews and a lot of feedback so a lot of purchases so right here this item has full stars almost full stars over 1100 reviews so that looks promising to me let's check out check that out yeah so if you come down here it shows the product details and shipping and payment return policy review so I'll click on reviews you'll see that there are a lot that are not in English but some of them are and people seem to like this they say muy bien good product very good product let's see what else people say about it very good flies great but get extra batteries okay I'll do that good suggestion okay so yeah this is pretty cool let's see what the price is like you can order it either from the US or from China but I'm gonna order it from the US cost a little more but I'll get it quicker and it's telling me to select a mode so I can get it with goggles for almost $70 or without goggles for 40 I want to get it with goggles so I get these goggles so when you put those on you can actually get the first-person view so yeah it's gotten good reviews its shipping from the United States so this is the one I'm going to order so I will go ahead and buy it right now okay during the checkout process I discovered that it actually cost money to ship the item it was five dollars or almost five dollars and going through the website I see that some items get free shipping but a lot of them charge for shipping so you will have to include that in the price if you decide to drop ship from them but the good news is that I did find lots of coupons for banggood on this website for instance I found 8% off site-wide in u. s. warehouses and I use this coupon and it worked so that's something else that you want to keep in mind that there are lots of coupons here for banggood so hopefully I will see you in about a week or so with the new drone I can show you what the package looks like and whether it's a good product in the meantime if you want to subscribe to the channel and give it a thumbs up otherwise I will see you in a couple of weeks alright guys so it's now July 30th and the package has arrived so to give you a quick timeline of what happened here I ordered this product on July 24th the very next day on July 25th I got an email saying it shipped out I'm here in New York I was told it shipped out from New Jersey and I was given a tracking number but a couple days later when I went to track it I noticed nothing was coming up they said it was DHL so I chatted into banggood and it's very easy to open up a chat just scroll down to the bottom of any page click on contact us and there's a live chat function so you can chat with them they were super helpful they showed me that this item was actually shipped out via USPS I know DHL and USPS sometimes they like work interchangeably so I'm not really sure how that works to be honest so maybe it was misunderstanding on my part but regardless they got me the right tracking number it showed us on its way and now today July 30th so let's take a look at the package and see what it looks like see if it really has any banggood logos on it or if there's an invoice inside ok so I have some bad news I'm in the process of editing this video or gathering all the videos together so that they can be edited and I've noticed that I've lost the video of me unboxing this product so I don't have a video of it but I did actually take a picture of it so this is what it looked like it was just a plain white box it didn't say banggood on it anywhere and once you open it up there was no

invoice inside or nothing else indicating it came from banco so it is really cool that this was completely a blind dropship but let's look at the actual product now and see how well the actual drone works okay so I've been playing with this thing for like two hours now and I've determined that it flies up it flies down and flies left in it right but it does not fly forward and backwards and I can't figure out why so I think it's a busted one so I'm going to contact banggood and try to figure out if I could return this for a new one so it's been two weeks now but the issue is finally resolved so let's go into my computer so I can show you exactly what happened and why this took so long to get a resolution so if you remember the item arrived on July 30th and I sent an email out that same day letting them know that the item was broken so on August 1st and I got this email from them in the middle of the night they said thank you for your order please provide us with a photo of the shipping label and a video reflecting the problem as you said thought that was a little strange about video but they sent this link here and if you open up the link you'll see that according to their guarantees which is not in English I'll translate this if there's any sort of issues with something like this I have to send a video proving that it's broken so I did do that and made a little video uploaded it to YouTube and sent it to them and that was I did that the same day so I did that on August 1st I think yes then I received a response from them the next day again in the middle of the night and they said could you please do the following steps check if the propeller blades are on backwards and change the position of the motor what I don't even know what the heck means so looking at this thing you can't put the propellers on backwards not that I know of I mean yeah they come off but you can't there's no other way to put them on so they thought that was a little strange then they're asking about the position of the motor which I don't am I supposed to take this apart and put the motor on the other way so what's kind of confused by that they also said to reset the remote control which I of course did several times and then they said work the drone I don't know what that means so I sent back an email saying I tried everything you suggested for the most part and it still does not fly forward or backwards and I said I have a friend who is an expert at these and says it is definitely broken not sure if its control or the controller or like a replacement and when I say a friend I was just talking to someone online who has the same drone and they said this is a common issue with this drone so chances are the controller is broken when I described the problem so that was August 2nd then that same night they responded saying thank you for your email we can refund you $20 and you find a store to fix it is that acceptable and I wasn't really sure if that was acceptable because I didn't know if this could be fixed so I did go to a store believe it or not that specializes in RC the toys and they said that no it could not be fixed because they don't know this company they don't have replacement parts for it so it can't be fixed and the problem they also said was that this drone is connected to the controller and there is like a closed system so if even if you buy a new controller it won't work with this drone each drone is specialized to each controller so you need a whole new set so I explained that to them that we couldn't fix it they responded actually three days later took them then three days to respond and they said ok well we can either refund you $35 and remember this thing cost me $60 after I use my coupon or then $35 wasn't really acceptable because I would still have a broken drone I mean I'd be out pretty much 30 bucks for that or the other option was

pay them $18 for them to riche hit me a new one and again I don't understand why I would have to pay for them to ship me out a new item when the original one arrived broken so I told them that both of those were unacceptable that I didn't want to want I didn't want two broken item I wanted a new one and $35 wouldn't be enough to cover that so then they responded saying okay what about if you pay twelve dollars to reship it and I said again it's the same exact scenario I don't want to pay anything to have it shipped back to get a new one because it's not my fault it broke so what I ended up doing was going back onto bancos website and if you remember there were two options for this little drone there was one with headphones and one without headphones or what's the thing called goggles so the one without goggles was actually 38 dollars and 99 cents and actually at the time it was even cheaper so with tax and shipping it came out to a little under $45 so I said if you refund me $45 then I can buy it without the goggles and the goggles I have still work so that would be acceptable so that is what we ended up doing it took us to almost two weeks to resolve that and before I actually received the new item but I have received it finally and let's see if now this one works okay so one of the things I forgot to say is that unfortunately when I opened up the second package for this item it actually did come with an invoice unlike the first one so this one actually has the not only the item but also the price of it on there if I can't see it but it is on there unfortunately so even though the first one didn't include an invoice this one does but let's see how it flies all right flies forward and backwards finally - the crash it whoa oh no all right so it definitely works just a little bit of a user error otherwise things you working fine so before I give you my final opinion on Banga comm and whether it's a good idea to drop ship from them or not I want to show you a little more of their dropship program inside banggood so here I am on their website I signed up for the dropship program yesterday I was approved very quickly if I hover over it where it says my name after I log in click on dropship Center it actually has this whole Center for you and immediately I see my level is pre VIP that means I get a 5% discount on every order and as you order more items that discount goes up seven percent ten percent and then as high as twenty percent per order so a lot of potential there to save a lot of money on these items and the other cool thing is that there's so much built into this so for instance you can actually list items from banggood on to ebay using this program I haven't tried it myself but I looked at a YouTube video showing how it works I don't think it works as well as some of the Lister's that we pay for but it is built in there they also will pull all your orders for you from eBay to make it very easy to fulfill the orders and then you can see all these reports about how much money you're making how much money you've spent on banggood through the drop shipping program so this is really cool that this is all built into it making it very clear that they are very dropship friendly okay so what are my final thoughts on banggood as a dropship supplier well on the one hand there's so much to love about them and I really want to love them as a dropship supplier you can drop ship from them they encourage it they like it you can actually use them as a listing software it's built in they have order management built in there really dropship friendly and they'll give you discounts as you order more items so lots to love there and the second item that I ordered came really quickly no issues with it great product but there's still that first item and

that was a terrible customer service experience it took me two weeks to get that resolved that is just unacceptable especially on eBay you know if I'm ordering something I'm banggood it's one thing I kind of expect it to be something like that not really a very easy process or very streamlined but on eBay you know customers aren't going to like it if you ask them to send you a video of the problem they're not going to do it and you're going to lose that case or that return case if you try to get them to do that it's just not something that a customer is going to do there so I'm not really happy about that I'm also not thrilled that the second one came with the invoice but again the first one didn't so it's not a huge deal they're not a deal breaker I think what I have to do is start with products if I am going to use Bank good start with products that don't have as many issues with them so something like a drone probably wasn't the best idea because these things have so many little parts that so many little things can go wrong but if you pick an item that's not as fragile so to speak I think you'll have better luck with it and again just make sure you use US warehouses and that you check the reviews to make sure it's a good item so still a little split here I can't recommend them a hundred percent I say that you can go into it cautiously maybe just do a few items and see how it works I don't think I'm going to do it for now because I have a couple other projects going on but eventually I might start using banggood if I find the right products so if you guys liked this video make sure to give it a thumbs up and leave a comment below letting me know do you use banggood as a supplier or do you use other websites like Aliexpress or DHD I'm ordering products from those sites as well seeing what the customer service experience is like from those web sites and I'll make other videos about that as well kind of part of this series so if you don't want to miss those videos make sure to subscribe to the channel thanks so much for watching and I will see you in the next video at least we know it's sturdy